Hannah Armentrout is the Bento representative for West Virginia. She is located in Harrison County and is the point person for our state's dental community. Please contact her at harmentrout@bento.net or (617) 307-7150
Office Management
Health Plan Medicaid Audit – Additional Information
Although the SDF-specific findings from Medicaid audits have been resolved, it is time for audited dentists to address the additional findings. The following message is from Medicaid: Any overpayments identified for reasons other than (or in addition to) a missing...
Kanawha County BOE Employees Moving to BENTO July 1, 2026
As of July 1, 2026, Delta Dental will no longer serve over 7000 covered lives associated with the Board of Education in Kanawha County. The paperwork is signed and official, so this spring, employees will be introduced to BENTO for their dental insurance coverage....
Liberty Medicaid Payment Changes
Liberty payment processing services transition to ECHO/Optum Effective December 9, 2025, all provider payments will be managed through ECHO/Optum. For any questions or concerns related to payments, please contact the ECHO/Optum Customer Service line directly: ...
Liberty Dental (Medicaid) Performing Quality Assurance Audits
NOT the same as the Skygen/Health Plan SDF clawback audits Liberty Dental is performing targeted audits for quality assurance purposes. Quality assurance is required by their state Medicaid contract. There are two ways a dentist is selected for an audit. The first...
WVDAP2 Growing Quickly
34 WVDA Members Participating As of the end of November, 34 WVDA members are fully registered with the WVDAP2! Eight more are slated for December and more than 30 offices are exploring details of the program. The WVDA Pricing Program – or WVDA P2 – unlocks DSO power...
Bento Dental Plan Adds More Private Employers
Employers Continue to Find Better Value with Bento The WVDA Endorsed Dental Benefit Plan is expanding its reach to more private employers in West Virginia! Both City Construction, a family-owned company since 1965 in Harrison County, and Prestera Health Services in...
ADA Saves You Shipping Costs with UPS
Start Planning Your Peak Season Shipping with UPS The holiday season is coming fast—avoid delays by checking the 2025 UPS Year-End Holiday Schedule. Whether you're shipping gifts or customer orders, UPS offers reliable delivery, flexible tools, and protection options...
ADA Launches Credit Union
Offering A Personal Line of Credit for Dental Students The American Dental Association announced the launch of ADA Credit Union — a new financial resource created in collaboration with BCU, an award-winning, member-owned credit union. ADACU offers financial services,...