There is an unauthorized email going out from legitimate dental office email accounts. Most of the offices don't know it is happening. This email has a PDF linked to it. It invites you to open the PDF and when it is opened, it starts to download “ScreenConnect.”...
Office Management
Report Insurers Who Don’t Pay Claims within 30 Days
WV law requires insurers to pay dental insurance claims within 30 days There are some exceptions, but those also have the following limits: If additional information is requested by the insurer, it should all be made in one request. Within 15 days of that request, may...
Out-Of-Network Dentists Opportunity to Oppose Aetna Paper Check Elimination
Out-of-network dentists who submit claims to Aetna on behalf of patients Are you frustrated by Aetna's decision to eliminate paper check and paper EOB options for out-of-network providers? The following template can be utilized/modified and emailed to...
2026 WVU Dental Career Fair – October 23, 2026
On behalf of the WVU School of Dentistry...Plan to join us for the 2026 WVU Dental Career Fair to find your next all-star team member: All 3rd & 4th year DDS students (~96) and 4th year Dental Hygiene students (~24) are required to attend the event. Pre-dentistry...
New SKYGEN Contact for WV Dentists
WVDA was notified today is Craig Keeney's last day with Skygen. If your office has any issues with Medicaid's Health Plan or Wellpoint claims, the new contact at Skygen is Dionne.Haney@skygenusa.com. Her phone number is 262.946.4545 West Virginia dentist Dr. Diane...
Delta Dental Providers – PLEASE DO THIS!
Mad about Delta's $15/week administrative fee for paper checks? Are you a Provider for Delta Dental? THEN PLEASE REACH OUT TO DELTA DENTAL TO LET THEM KNOW OF YOUR FRUSTRATION! How? Send an Email to send to: providerconcierge@delta.org It is best for you to send an...
Delta Dental’s Move to Further Bilk Dentists in West Virginia
The WVDA and the ADA oppose Delta Dental of California’s policy to begin charging dentists for paper checks and Aetna’s move away from paper checks for noncontracted providers. Delta Dental is now requiring providers to pay a separate administrative fee of $15 per...
2026 WVU Dental Career Fair – October 23, 2026
On behalf of the WVU School of Dentistry...Plan to join us for the 2026 WVU Dental Career Fair to find your next all-star team member: All 3rd & 4th year DDS students (~96) and 4th year Dental Hygiene students (~24) are required to attend the event. Pre-dentistry...
Illinois Adds State Law Against Virtual Credit Card Payment
Illinois Governor Signs the Ins-Dental Coverage Reimbursement Act into Law On June 26, 2026, Illinois Governor J.B. Pritzker signed H.B. 4464, the Ins-Dental Coverage Reimbursement Act, into law. This legislation was introduced by Illinois State Representative...

