Requests have been made for the Medicaid Dental Manual, which can be found here: https://bms.wv.gov/chapter-505-oral-health-services
Please note, the MCOs are allowed to have different pre-authorization requirements; however, they report wanting to be consistent with the traditional Medicaid pre-authorization requirements.
Also, if your staff does not know who to call to discuss Medicaid claims, please refer them to our Medicaid map below:
WVDA_2024 Dental Benefits Medicaid Map