Liberty payment processing services transition to ECHO/Optum
Effective December 9, 2025, all provider payments will be managed through ECHO/Optum. For any questions or concerns related to payments, please contact the ECHO/Optum Customer Service line directly: 📞 833.629.9725
In order to be paid, you MUST create an account. Liberty reports there are NO fees associated with the transactions. To ensure a smooth transition, providers are required to set up an account with ECHO/Optum. Please follow the link below to complete your registration: 👉 ECHO Health
You do not have to accept ECHO from all companies; you are able to select single payor when registering.
Please contact ECHO/Optum at the number above if you have questions. The WVDA does not have any additional information.
Please see the ECHO FAQ for more information:
The ECHO EFT Guide can be accessed here:
